Welcome to Tates PC

For the people who can’t afford downtime.

Most small shops do not need another dashboard to babysit. They need endpoints that stay fast, patched, and protected. Tates PC pairs continuous automation with managed Bitdefender protection, monitored backups, and optional Microsoft 365 hydration.

Sign up online See what’s included
Products

One subscription spine. Three reasons sleep gets easier.

Ai PC Fix is the flagship: automation and monitoring first. TMF Backup and realtime alerting bolt on when your data or your compliance story deserves more than good intentions.

Automation

Ai PC Fix

Ai PC Fix is the quiet workhorse: hundreds of scripted tune-ups and repairs run on a schedule so browsers, updates, services, and common network stack issues get corrected before they become tickets. Managed Bitdefender GravityZone sits beside that automation with tiers that add web filtering and EDR-style behavior monitoring when you need it. Hardware and software monitors round out the story so failing disks, stalled backups, and noisy services surface in the same place technicians already watch.

About Ai PC Fix →

Data backup

TMF Backup

TMF Backup targets the directories people really live in (finance, creative, line-of-business data) with versioning, encryption in transit and at rest, and restore paths you can actually rehearse. Simply having a copy of your data (traditional backup) is no longer sufficient to guarantee business continuity. Acronis-backed immutable copies and disaster-recovery tiers add warm standby for desktops or servers and Microsoft 365 mailbox protection so email and files are not two different gamble stories.

About TMF Backup →

Always on

Realtime Alerting

The tray icon and dashboard are not decoration. They are where backup completion, antivirus events, drive health, and service heartbeats surface in one place, so you see the same signal line technicians watch. Automation does the routine staring; you get pinged when something actually changed.

What Ai PC Fix watches →

Why Tates PC

Built for operators who read receipts, not marketing fluff.

This is a software-led practice with a single accountable technician, deep vendor relationships (Microsoft, Acronis, Bitdefender, NodeZero), and more than a decade of small-business field scars. The goal is simple: fewer surprises on Monday morning.

U.S.-based, Microsoft Partner–aligned

Microsoft 365 tenants, mailboxes, and endpoint realities stay tied to the same team that watches your machines. You are not bouncing between a reseller help desk and a break-fix shop.

One practice owns the outcome

Onboarding, billing questions, and emergency triage stay with the same hands that scoped your machines, not a merry-go-round where every call starts at zero. That is why the shop stays referral-first: depth beats chasing new logos every quarter.

Encrypted in motion and at rest

Remote support sessions and backup traffic move over encrypted transports; stored backup data stays encrypted with keys you control through the subscription relationship. The point is boring, verifiable hygiene, not a buzzword.

HIPAA-conscious when it matters

Where regulated workflows touch us, we align tooling and handling so audit conversations stay short and factual. Ask during onboarding if you need a deeper map.

You still own the hardware

Cancel or uninstall per your agreement. We do not hide persistence mechanisms, and we do not sit on dormant admin accounts we cannot legitimately support.

Lightweight on laptops and uplinks

Background services stay within typical memory and bandwidth budgets, repair bursts included, so remote workers on coffee-shop Wi-Fi are not punished for being protected.

Add-ons

Grow the stack when the business outgrows spreadsheets.

These are the same add-ons surfaced on signup: Microsoft productivity and identity, Tates PC Cloud Protect and Tates PC Immutable Backup & Disaster Recovery for immutability and disaster recovery, and continuous network security testing when "we think we are fine" is not good enough.

Microsoft 365

Email, files, Teams, and Copilot

Business and Enterprise Microsoft 365 plans with Teams, Exchange Online, SharePoint, and the desktop Office suite your staff already knows. Add Copilot where AI assistance pays for itself, enforce Entra ID–based MFA for sign-ins, and keep tenant onboarding with the same technician who watches your endpoints.

See Microsoft 365 →

Immutable BU & DR

Tates PC Immutable Backup & Disaster Recovery

When ransomware or hardware loss is a board-level topic, Tates PC Cloud Protect and Tates PC Immutable Backup & Disaster Recovery add air-gapped style resilience for Microsoft 365 cloud data and on-prem desktops and servers. They layer on top of everyday TMF Backup; they do not replace it.

Backup options →

Network PenTest

Network Security Penetration Testing

A yearly appliance subscription keeps an authorized tester on your LAN graph, probing weak passwords, lateral movement, and misconfigurations between audit cycles. NodeZero-style autonomous testing turns "we hope so" into dated evidence you can hand an insurer or investor.

About testing →

Ready to put the busywork on autopilot?

Pick plans and seat counts online, or talk to us first if you are mid-migration and need a sane order of operations.

Sign up online Talk to Tates PC