Automation
Ai PC Fix
Ai PC Fix is the quiet workhorse: hundreds of scripted tune-ups and repairs run on a schedule so browsers, updates, services, and common network stack issues get corrected before they become tickets. Managed Bitdefender GravityZone sits beside that automation with tiers that add web filtering and EDR-style behavior monitoring when you need it. Hardware and software monitors round out the story so failing disks, stalled backups, and noisy services surface in the same place technicians already watch.
Product details →
Script engine
Two Minute Fix
Under the hood, the Two Minute Fix is the curated script catalog Ai PC Fix calls when something needs a deliberate reset instead of a guess in Control Panel. Think printers that lost their minds, DNS that wandered, browsers loaded with cruft, and the small networking edge cases that used to mean a billable visit. Same engine, same outcomes, described in language owners understand.
About Two Minute Fix →
Data backup
TMF Backup
TMF Backup targets the directories people really live in (finance, creative, line-of-business data) with versioning, encryption in transit and at rest, and restore paths you can actually rehearse. Simply having a copy of your data (traditional backup) is no longer sufficient to guarantee business continuity. Acronis-backed immutable copies and disaster-recovery tiers add warm standby for desktops or servers and Microsoft 365 mailbox protection so email and files are not two different gamble stories.
Backup options →
Support
IT Helpdesk
Optional helpdesk access routes tickets to Tates PC with context from your subscription (disk, antivirus, backup, and line items). Email, the portal, and the tray icon feed the same thread. It is configured per device on signup, not as open-ended bench time on this site.
Ai PC Fix Dashboard →
Email & productivity
Microsoft 365
Microsoft 365 is the same productivity spine large enterprises use: hosted business email on your domain, shared calendars, Teams meetings, and desktop plus web Office apps that stay patched centrally. We license Business and Enterprise plans, add Copilot where it fits, wire Entra ID–based MFA the way auditors like to see it, and keep tenant onboarding on the same technician who already knows your endpoints.
Microsoft 365 details →
Immutable BU & DR
Tates PC Immutable Backup & Disaster Recovery
When the conversation shifts from backups to business continuity, Tates PC Cloud Protect protects Microsoft 365 workloads while Tates PC Immutable Backup & Disaster Recovery covers immutable endpoint backup and disaster-recovery tiers for Windows, macOS, and Linux. Policy-driven retention you can show an auditor layers on top of everyday TMF Backup for the bad day.
Network PenTest
Network Security Penetration Testing
Annual point-in-time pen tests answer what happened one afternoon. Our Network Security Testing option keeps an on-site appliance exercising credentialed paths and misconfigurations across the devices you authorize, month over month, with autonomous probing so you get proof and prioritization instead of a vague heat map that ages out before you patch. Supports HIPAA Security Rule technical evaluation requirements under 45 CFR § 164.308(a)(8).
Network PenTest details →
Hosting
Website Hosting
Brand-neutral sites for businesses that need a credible front door, working contact paths, and hosting you do not have to babysit. With hosted Website or WordPress packages, you can update it when you want, how you want, and even create a new appearance as you desire without the expensive overhead.
Website services →
Hardware & software
Shop
Retail shelves optimize for turnover, not your workload. We still spec laptops, desktops, firewalls, docks, and peripherals for the job you describe, then you order them direct to your door. No middle man, no extra markup, what you need when you need it.
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